Service Tech

Service · Manning, Iowa
Department Service
Employment Type Full-Time
Minimum Experience Experienced

JOB DESCRIPTION

 

Summary/Objective

The Service Technician position conducts troubleshooting, emergency repairs and preventive maintenance service.


Essential Functions


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Provides emergency/unscheduled repairs of application equipment during pumping season and performs scheduled maintenance repairs of application equipment in the offseason. Also supports company owned equipment.
  2. Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of application equipment.
  3. Reads and interprets equipment manuals and work orders to perform required maintenance and service.
  4. Interacts with customers and vendors by responding in a timely fashion to questions, concerns, and troubleshooting.   
  5. Gathers information and determines the issue by evaluating and analyzing the symptoms; diagnoses and resolves the issue(s).
  6. Researches required information using available resources; and follows standard processes and procedures.
  7. Ensures an issue has been resolved to completion and follows-up with the customer or vendor where necessary to close the loop.
  8. Maintains the work area and equipment in a clean and orderly condition.  
  9. Comply with OSHA and PCE safety rules.


Non-Essential Functions

 

  1. Accurately records time worked and allocates time to the appropriate job(s).


Competencies

  1. Technical Capacity.
  2. Communication Proficiency.
  3. Thoroughness.
  4. Customer/Client Focus
  5. Problem Solving/Analysis.
  6. Initiative. 

Supervisory Responsibility


This position has no supervisory responsibilities.


Work Environment


While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud. 


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, twisting, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Position Type and Expected Hours of Work


This is a full-time position. Days of work are Monday through Friday. Hours of work are:


  • Day shift begins no later than 8:00 a.m. and runs until 5:00 p.m., 40 hours per week.  
  • Evening shift runs from 5:00 p.m. to Midnight, 35 hours per week.  An additional 1 hour of time will be added as time worked to any evening shift where a team member has worked the full 5:00 p.m. to Midnight shift (for example, if a team member works 5:00 p.m. to Midnight Monday through Friday in a given workweek, they will be considered to have worked 40 hours).  


Opportunities to work extended hours and on the weekend work may be optional or required as job duties demand.  


Travel


Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.


Required Education and Experience


  1. High school diploma or GED diploma, or three to six months’ related experience (in farming, construction, carpentry, or manufacturing) or training, or equivalent combination of education and experience.


Preferred Education and Experience


  1. Three to six months’+ experience in safely operating agriculture equipment or machines.
  2. 2-year technical degree
  3. 2+ years of related experience
  4. Working knowledge of hydraulic and electrical systems; appropriately route and install hydraulic hoses and electrical wiring and components.
  5. Experience with metal working equipment such as welders, torches, saws, drill presses, iron workers, hydraulic presses or related equipment. 


Equal Employment Opportunities (EEO) 


PCE provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PCE complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


PCE expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PCE’s team members to perform their job duties may result in discipline up to and including discharge.


Other Duties


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Thank You

Your application was submitted successfully.

  • Location
    Manning, Iowa
  • Department
    Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced