IT Technician

Continuous Improvement · Manning, Iowa
Department Continuous Improvement
Employment Type Full-Time
Minimum Experience Experienced




The Information Systems Technician's role will manage all in-house IT functions for the entire Puck organization and subsidiaries. This includes coordinating, managing, and addressing day-to-day IT-related activities of the organization. 


Essential Functions


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Provide IT support and technical assistance to the entire Puck organization, including helpdesk related needs for end users.
  2. Responsible for monitoring, maintenance, and support of all day-to-day IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, security cameras, peripherals, system backups, and Office Automation equipment.
  3. Must be able to setup and deploy new workstations and other IT needs for new hires.
  4. Manage and inventory all IT assets including hardware, software, and equipment.
  5. Develop efficient system for documenting, tracking, and executing employee on-boarding, off-boarding, and day-to-day IT processes and task.
  6. Responsible for setting up and installing new infrastructure and equipment, including but not limited to computers, phones, cameras, door locks, printers, etc…
  7. Responsible for managing SQL database management for various software’s including ERP system, CAD System, and other specialty software’s.
  8. Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and systems.
  9. Work with supervisor and outside resources to identify infrastructure update priorities and appropriate strategies to address such needs.
  10. Must be willing to learn new processes and methodologies related to information systems management and deployment.



  1. Technical Capacity.
  2. Problem Solving.
  3. Communication Proficiency.
  4. Teamwork.

Supervisory Responsibility


This position has no supervisor responsibilities.


Work Environment


This job operates in a professional office environment. This role routinely uses standard office equipment.  The position requires working in all areas within the facility, including the manufacturing area.  While in the manufacturing area, the team member is exposed to fumes or airborne particles.  The noise level in the manufacturing environment can be loud.


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.


Position Type/Expected Hours of Work


This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.  This position may occasionally require long hours and weekend work.




Some travel will be required to the various Puck locations, including out-of-the area and overnight travel. 


Required Education and Experience

  1. Position requires an AA/AS degree in computer related field plus two years relevant experience; a BA/BS degree in computer science or related discipline; or the combination of education and experience that enables performance of all aspects of the position

Preferred Education and Experience

  1. Agriculture or Manufacturing Industry experience.


Equal Employment Opportunities (EEO)


Puck provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Puck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Puck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Puck’s team members to perform their job duties may result in discipline up to and including discharge.

Other Duties


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Thank You

Your application was submitted successfully.

  • Location
    Manning, Iowa
  • Department
    Continuous Improvement
  • Employment Type
  • Minimum Experience